Gambling involves a risk of losing money. You must be 18 or over to use our account services. Decide what you can afford to spend before making a deposit, and keep essential bills, borrowing and savings outside that decision. A promotional reward cannot guarantee a positive result.
Set funding limits before a session
We provide daily, weekly and monthly deposit limits. Choose amounts from your finances rather than from an offer's maximum match. Reality checks help you notice time spent playing. Do not treat an unfinished wagering requirement, a challenge milestone or a cashback percentage as a reason to extend your budget.
Act when play becomes difficult to control
Repeatedly increasing deposits, hiding spending, borrowing to continue or chasing losses are signs worth addressing. Stop the session and speak to someone you trust if these patterns appear. Self-exclusion is available through our account tools. Contact our team if you need help locating those controls.
Understand the GAMSTOP gap
We are outside GAMSTOP, so registration with that scheme does not exclude you from our services. Do not rely on it as the sole barrier to accessing your account here. Gamban and other blocking software can help restrict gambling access on your devices. Consider the tools together with direct self-exclusion and independent support.
Speak with someone outside your account
Call 0808 8020 133 for the National Gambling Helpline from GamCare. You can also turn to GambleAware for information and support resources. You do not need to wait for a larger loss before discussing concerns about gambling, and a trusted person can support that first conversation.
A cashback payment still leaves part of the eligible loss unrecovered. Loyalty levels and tournament activity also offer no assurance of profit. Your wellbeing matters more than any reward balance. Step away when playing affects your finances, relationships or peace of mind, and seek support instead of trying to recover the loss through more play.